Privacy Policy – FayoraSami
1. Introduction
FayoraSami is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us. By using our website, you agree to the terms outlined here.
2. Information We Collect
We may collect the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing/shipping address
- Order details
b. Technical Information
- IP address
- Device type
- Browser information
- Pages visited
- Cookies and tracking data
3. How We Use Your Information
We use your information for the following purposes:
- To process and deliver orders
- To verify payments and prevent fraud
- To provide customer support
- To send order updates and notifications
- To improve website performance
- To personalize your shopping experience
- To send promotional offers (only with consent)
4. Data Protection & Security
We use secure servers, SSL encryption, and industry-standard safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, but we take all reasonable steps to protect your data.
5. Sharing Your Information
We do not sell or trade your personal information.
We may share data only with:
- Payment processors
- Courier & shipping partners
- IT and website security services
- Legal authorities (only if required by law)
All partners follow strict confidentiality rules.
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Improve page loading
- Analyze website performance
- Provide a better shopping experience
You can disable cookies through your browser settings, but some features may not work correctly.
7. Email & SMS Communication
By placing an order or contacting us, you allow us to:
- Send order confirmations
- Provide delivery updates
- Respond to customer queries
- Share promotional messages (optional unsubscribe anytime)
8. Data Retention
We keep customer data only as long as necessary for:
- Order completion
- Legal and audit requirements
- Customer service and warranty purposes
After that, data is securely deleted.
9. Your Rights
You have the right to:
- Request access to your data
- Update or correct your information
- Request deletion of your data
- Opt-out of promotional messages
To request any changes, contact us at the details below.
10. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices of third-party websites.
11. Changes to This Policy
We may update this Policy occasionally. Updated versions will be posted on this page with the revised date.
12. Contact Information
For any privacy-related concerns:
Email: fayorasami@gmail.com
WhatsApp: +92 331 8244240
Response Time: 24–48 hours