Terms & Conditions – FayoraSami
1. Introduction
These Terms & Conditions govern your use of the FayoraSami website and all purchases made through it. By accessing or purchasing from our site, you agree to follow these terms. If you do not agree, please do not use our website.
2. Use of Website
You agree to:
- Use the website for lawful purposes only
- Not attempt to damage, hack, or disrupt the site
- Provide accurate information during checkout
- Not misuse our content, images, or product details
All content on this site is the property of FayoraSami and may not be copied or reproduced without permission.
3. Product Information
We aim to provide accurate product descriptions, ingredients, and usage guidelines. However:
- Actual results may vary
- Product colors may appear different due to screen settings
- Ingredients can change due to formulation updates
Customers with sensitive skin should perform a patch test before use. We are not responsible for allergic reactions.
4. Orders & Payments
By placing an order, you confirm that:
- You are at least 18 years old
- You have provided correct address and contact details
- You agree to pay the full amount displayed at checkout
We reserve the right to cancel or refuse any order at our discretion.
5. Shipping & Delivery
Estimated shipping times are provided during checkout. Delays may occur due to:
- Courier issues
- Weather conditions
- Incorrect customer address
We are not responsible for delays caused by courier companies. Once the parcel is dispatched, tracking details will be shared.
6. Returns, Refunds & Replacements
Our policies follow strict hygiene rules for skincare products.
You agree to the following:
- Returns are only accepted for damaged, leaked, or incorrect items
- Proof (photos or unboxing video) is mandatory
- Used or opened products cannot be returned
- Cash refunds are not offered; only replacement or store credit applies
Full details are listed in our Refund & Returns Policy page.
7. Pricing & Promotions
Prices may change without notice.
We reserve the right to modify, end, or limit promotions and discount offers at any time.
8. Intellectual Property Rights
All trademarks, branding, images, product names, packaging designs, and written content belong to FayoraSami.
Copying, modifying, or republishing any material without permission is strictly prohibited.
9. Limitation of Liability
FayoraSami is not responsible for:
- Delay in delivery
- Courier mishandling
- Incorrect addresses provided by the customer
- Allergic reactions or misuse of products
- Losses caused by website downtime or errors
Your use of the site is entirely at your own risk.
10. User Accounts
If you create an account:
- Keep your password confidential
- You are responsible for all activity under your account
- We may suspend or terminate accounts involved in misuse
11. Third-Party Services
Our site may use third-party payment gateways and analytics tools.
We are not responsible for their policies, performance, or errors.
12. Changes to Terms
We may update or modify these Terms & Conditions at any time.
Continued use of our website means you accept the updated terms.